Shipping and Return
Page content
Shipping & Returns
Delivery
All VESË pieces are made to order. Please allow 1 to 3 weeks for your order to be crafted before dispatch. For rush orders or a specific date, email hello@vese-brand.com before ordering.
Standard ShippingFree on all US orders · 4 to 5 business days
Express Shipping UPS$15 · 1 to 2 business days
International ShippingContact us for rates
All orders are sent with tracking. You will receive a confirmation email with your tracking number once dispatched.
Returns
All sales are final. We do not accept returns or exchanges for hygiene reasons.
Returns & exchangesNot accepted for hygiene reasons
Broken or defective itemsReplaced at no cost
Damage claim window7 days from delivery
If your piece arrives broken or defective, contact us within 7 days of delivery with a photo and your order number, and we will replace it at no cost.
To report a damaged item, reach us at hello@vese-brand.com with your order number.
Questions
For any questions about your order, reach us at hello@vese-brand.com. We aim to respond within 1 business day.