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Shipping and Return

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Shipping & Returns

Delivery

All VESË pieces are made to order. Please allow 1 to 3 weeks for your order to be crafted before dispatch. For rush orders or a specific date, email hello@vese-brand.com before ordering.

Standard ShippingFree on all US orders · 4 to 5 business days
Express Shipping UPS$15 · 1 to 2 business days
International ShippingContact us for rates

All orders are sent with tracking. You will receive a confirmation email with your tracking number once dispatched.

Returns

All sales are final. We do not accept returns or exchanges for hygiene reasons.

Returns & exchangesNot accepted for hygiene reasons
Broken or defective itemsReplaced at no cost
Damage claim window7 days from delivery

If your piece arrives broken or defective, contact us within 7 days of delivery with a photo and your order number, and we will replace it at no cost.

To report a damaged item, reach us at hello@vese-brand.com with your order number.

Questions

For any questions about your order, reach us at hello@vese-brand.com. We aim to respond within 1 business day.